Why Us

What We Do

Smartsec is a local medical transcription service in Perth, providing accurate medical transcriptions exclusively for specialist private practices.

OUR STORY

We Know We’re Awesome At What We Do, But We Know You Might Need Us To Back That Up With some Cold Hard Facts.

We’re Fast

Your medical transcriptions will always be ready within 24 hours of us receiving them. Sometimes they’re even ready within 12. Now that’s pretty speedy, even if we do say so ourselves.

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We’re Secure

Our website has a private area for you to login and upload and download your files. This section is secured with 256-bit SSL encryption so your patient data is as safe as houses.

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We’re Precise

Our accuracy rate is 99% which means less time pointing out silly typos and more time with your patients.

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We’re Trusted

As a member of the Australian Institute of Practice Management, you can put your trust in us when it comes to your medical transcriptions.

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We’re Specialist

Because we only work with private specialist practices, you can feel confident that we understand your practice completely. Unlike some other transcription services, we don’t do general typing, or legal typing. We purely focus on medical transcriptions for private specialists to make sure we know exactly how you work and precisely what you need.

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We’re Local

Smartsec is based right here in Perth. Every member of our medical transcription team lives in Perth as well, so they have the local knowledge and language skills needed to maintain our high levels of accuracy. No outsourcing overseas. No miscommunications. No misunderstandings.

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We’re Caring

With over 15 years’ experience in the medical industry, our team really do understand your practice. We know what you need to make your practice run like a well-oiled machine, and our fearless leader Shivaun regularly meets with our clients face-to-face to iron out any kinks in your processes to make sure your transcriptions are always ready when you need them.

Want to find out how we work? Read more about our medical dictation services here. Ready to get started? Get in touch with Shivaun and the Smartsec team today!

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