Australia's Favourite Medical Transcription Company

Our Smartsec Team will take the load off your hands and bring a smile to your face and your private practice.

Still loves her coffee, still running a tight ship.

Loves a chat, loves her work and loves meeting new clients!

Shivaun’s right hand gal. Smartsec simply would not be Smartsec without Jo..

Her attention to detail is impeccable and no typo sees the light of day when Jo is around!

The hardest worker we know, Smartsec is lucky to have had Chris on board since our first year, and we’d do anything to keep her.

Loves her grandkids, loves Pilates, and boy does she love a challenge!

Happy to take on the most difficult of tasks, Ingrid is simply awesome and Smartsec could not do without her. (We cry when she goes on leave)!



  • 43,131 letters typed
  • 51 million characters typed
  • 1450 coffees drunk




Great Customer Service
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“My contact with Smartsec occurred at a time of crisis in my private psychiatric pract...”

Dr Mary Frost

“SmartSec has been providing regular medical typing support for my specialist gastroen...”

Brendan Collins

“I have known Shivaun since 2009 when she commenced work as a medical secretary for my...”

Dr David Rosen

“Several of our surgeons use Smartsec for their transcriptions and we have found the s...”

Orthopaedics WA

“Dear Shivaun,
 My typist has returned from holiday today I would like to thank ...”

Mr Syd Weinstein

“Smartsec is a fantastic, local Perth-based specialist transcription service, whose te...”

Dr Ajay Sharma

“As a Consultant Neurosurgeon and Pain Specialist, the documentation of patient consul...”

Mr David Holthouse